Terms of Service
Terms mein likha hai ke aapka account sirf aap use kar sakta ho. Privacy policy mein confirm hain ke data sirf aapke account security ke liye use hota hai.
LEGAL REFERENCE
w 22 par aapki privacy hamara mumtaz farz hai
Jab aap w 22 par account khol kar khel rahe hain, toh aapka naam, address, payment details aur khel ki history mehfooz rehti hai. Hum samajhte hain ke...
Data encryption 24/7JazzCash aur Easypaisa secureAccount privacy guaranteedLocal law follow karte hain
Hamari privacy ki tafsilaat aur jurisdiction
w 22 par aapke data ko handle karte waqt hum Pakistan ke qanoon ka paalan karte hain aur jahan bhi local rules hain un ko follow karte hain. Jab aap registration karte hain to naam, email, phone number, address aur identity documents liye jate hain. Yeh sab sirf aapka account verify karne aur security badhane ke liye use hote hain. Payment mein
JazzCash, Easypaisa, SadaPay aur Raast se transaction hote hain to un ke server pe bhi aapka transaction info jata hai par hum sirf encrypted format mein rakkhte hain. Aapka khel ka history, withdrawal requests, aur account activity hamari secure database mein hai. Agar kisi third party ko aapki ijazat bina koi data chahiye to hum use nahi dete except jahan local law
hume dena zaroori karta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HAMSE SAWAAL KARO
Privacy ke baare mein support channels
Team online
Email Support
Aapka privacy sawaal ya concern likh kar [email protected] ko email karo. Hum 24 ghante mein jawab dete hain. Agar aapka data delete karna hai ya access chahiye to yahan se shuru karo.
Live Chat
w 22 lobby ke andar live chat khol kar privacy team se baat kar sakta ho. Woh aapke account aur data ke baare mein fauran batate hain. Urdu bolne wale staff mojud hai.
Account Settings
Apna profile page khol kar 'Privacy & Security' section dekho. Wahan aap apna data dekh sakta ho, update kar sakta ho aur kuch items delete kar sakta ho.
SECURITY KI BUNIYAD
Hum privacy ko seriously lete hain
SSL Encryption
Hamara sara communication https protocol par chalata hai. Jab aap w22.pro khol kar login karte ho to browser ke padlock symbol se encrypted connect dikhai deta hai.
Data Minimization
Hum sirf wo data mangta hain jo account run karne ke liye zaroor hai. Aapke extra photo, passport ke photocopy, ya aur kuch documents nahi mangta jab tak zaroori na ho.
Payment Separation
JazzCash, Easypaisa, SadaPay aur Raast ke saath transaction hote waqt aapka bank ki info hamari server par store nahi hoti. Hum sirf confirmation aur reference number rakkhte hain.
Access Control
Hamara staff sirf jab aapka issue solve karne ke liye zaroor ho tab aapka data dekh sakta hai. Kisi aur ko nahi. Har access log hoti hai.
Regular Audits
Hamara IT team har quarter security check karta hai. Agar vulnerability miljaye to fauran patch kar dete hain. Updated firewalls aur antivirus chalte hain.
No Sale of Data
Hum aapka personal information kabhi bhi kisi third party ko sell nahi karte. Agar third party integration ho to encrypted aur anonymized info pass hoti hai.
HAMARI CONSISTENCY
Privacy policy aur sibling pages ki same line
Deposit & Withdrawal
Payment pages mein likha hai ke JazzCash, Easypaisa, SadaPay aur Raast secure ho. Privacy policy mein same security explain ki hai.
Cookie Policy
Hamara cookie policy batata hai ke tracking pixels aur analytics sirf aapka experience improve karne ke liye hain, personal ID tracking nahi.
Account Security
Security guide mein password strength likha hai. Privacy policy mein confirm hai ke passwords encrypted hash format mein store hote hain.
Data Retention
Hum likha hai ke closed accounts ka data 2 saal rakha jata hai phir delete hota hai, legal audit ke liye. Privacy page yeh confirm karta hai.
Third-Party Links
Hamara site disclaimer mein likha hai ke external links ke privacy humara nahi. Privacy policy mein yeh expand hai ke hum responsible nahi hain.
Updates & Notices
Sab pages par likha hai ki policy changes aapko email se bataya jayega. Privacy policy mein yeh likha hai ke major changes par aapka approval chahiye.
AAPKE PAAS CONTROL
Privacy ke bright spots jo aapko yaad rakhne chahiye
Two-Factor Authentication
Aapka account extra secure ho sakta hai 2FA chalane se...
Session Timeout
Agar aap 15 minute tak khel nahi rahe to automatic...
Withdrawal Verification
Jab aap paise nikalne ka request dete ho to hum...
Account Recovery
Agar password bhool gaye ya account compromise ho gaya to...
Data Download
Aap apne sare data ko download kar sakta ho CSV...
Delete Request
Agar account delete karna hai to privacy team se likha...
Privacy ke baare mein aksar puchhe jane wale sawaal
Nahi. Jab aap w 22 par JazzCash ya Easypaisa se deposit karte ho to sirf hamara merchant account transaction receive karta hai. Aapka JazzCash ya Easypaisa wallet sirf aapke paas hi rahta hai. w 22 ke saath link hone se koi asar nahi hota.
Nahi. Aapka khel ka history, wins, losses sab sirf aapke account mein private rehta hai. Hum iska statistics apne internal records mein rakkhte hain lekin kisi aur ko share nahi karte. Family ko, friends ko, kisi ko nahi.
Nahi. Hum sirf withdrawal amount request karte hain. Aapke SadaPay account ka balance ya transaction history hum nahi dekh sakte. Hum sirf confirmation message receive karte hain jab paise transfer ho jaye.
Account settings mein jao aur update kar de. Naya address ya naya phone number save ho jayega. Withdrawal karte waqt verification zaroori hota hai to updated address match karna padega. Pichla data delete ho jayega.
Raast payment gateway sirf authenticated KYC users ko allow karta hai. Jab aap Raast se payment karte ho to Raast hi CNIC verify karta hai. w 22 ke saath sirf transaction confirmation aata hai, CNIC data nahi. Raast aur hamara encryption mein koi overlap nahi.
Fauran support team se contact karo. Hum sare transaction logs check karte hain, IP addresses dekh te hain, device info check karte hain aur fraud detect karte hain. Agar unauthorized withdrawal prove ho to refund process start hota hai aur security tighten hoti hai.
Delete hone ke baad hum aapke data ko anonymized form mein 24 mahine rakkhte hain legal aur audit purposes ke liye. Us baad sab kuch permanently wipe hota hai. Duplicate backups bhi delete ho jate hain.